Live chat is a tool often used by leads when they want more information, but don't want to share their contact details.
With Ruler, you can track conversations and conversions and fire them right to your CRM.
Understanding metrics like numbers of chat and average chat time is great. But what does it tell you? Very little when it comes to understanding how live chat contributes to sales.
Understand the role live chat plays and see how it influences purchase decisions.
Imagine if you could view full customer journeys and how channels and campaigns worked together to drive users down the funnel?
Attribution allows you to see each and every touchpoint, including conversions like live chat.
Understand the role live chat plays and see how it influences purchase decisions.
Anonymous people visit your website. Ruler allows you to track each visitor across multiple sessions along with marketing variables such as source, channel, campaign and keyword.
When a user converts into a lead by phone, form or live chat, Ruler will match this new lead to their previous marketing interactions and fire it to your CRM.
When your lead converts, Ruler will scrape the revenue data in the CRM and fire it to your preferred marketing analytics tools. It will be attributed to the marketing channels and campaigns that influenced the sale.
In Ruler, you'll be able to switch between attribution models to find one that works best for you.
No minimum term contracts. Personalised support to suit your needs.
Simple to setup, effortless to maintain.