B2B Marketing Statistics: 90+ Statistics Every Marketer Needs to Know

Laura Caveney
11th August 2021
Inbound Marketing

These B2B marketing statistics will support any marketer guide their strategy towards the goals that matter most to them. Whether you’re looking to drive more leads, increase sales or shorten the sales cycle, we have data that will support your business growth and strategy.

If you’re looking for B2B marketing statistics, then you’ve come to the right place. We’ve been conducting original research among sales and marketing professionals and can now present you with 93+ marketing statistics you can use to up your game.

The world of B2B marketing is never still. That’s why it’s so important to keep up to date with the latest developments for your industry.

How do you do that?

By keeping up to date with current B2B marketing statistics and trends. No matter what B2B industry you work in, or what channel you focus on, we have collected a wide range of statistics that will help you better connect with your audience, convert them and track your impact.

To help, we’ve categorised statistics into relevant groups.

Keep reading to learn:

 

So, let’s dive straight in.

 

Lead generation statistics

Lead generation is the bread and butter of B2B businesses. So, we asked marketers for their take on key lead generation problems, processes and more.

 

1. 91% of marketers say that lead generation is their most important goal

For many marketers, they have to rely on driving leads as opposed to direct sales. It could be a high-value product or a product that relies on a lot of interaction with a sales rep before purchasing.

Regardless, lead generation as a goal is key to driving sales. The important thing to remember, is that leads don’t guarantee sales.

 

 

2. 95% of marketers believe they know which channel generates the most leads for their business

In fact, we asked them what channel they thought generated the most leads. Here’s what they said:

 

b2b marketing statistic - lead source and lead channel

 

 

3. 68% of marketers use a CRM to hold their lead data

A CRM is a great way to manage and track your leads. Finding the right lead management tool can help you collate your sales and marketing data to better align your teams.

 

Related: Best CRM Integrations you need to try  

 

 

4. 7% of marketers don’t hold lead data

While nearly 70% of marketers exclusively store their lead data in a CRM, less than 10% don’t hold lead data at all. With lead data in place, you’re going to struggle to keep track of all of your inbound leads and their data.

 

5. 25% of marketers use Google Sheets or Excel to hold their lead data

A CRM isn’t for everyone. Some marketers opt instead for a Google Sheet or Excel spreadsheet to manage their inbound leads and data.

And while this is a great system, when done well, it can quickly become unmanageable.

For those who need it, we wrote a guide to tracking leads in Google Sheets.

b2b marketing statistic - lead storage

Marketing attribution statistics

The purpose of attribution modelling is to gain a better understanding of how different channels contribute to your ROI. With the insights below, you can start building better attribution reports for your company and get the credit you truly deserve.

 

1. 42% of marketers do not use a marketing attribution tool

Less than half of marketers currently use an attribution tool of some description. Those using the Google Analytics attribution model are counted as using a tool, though this tool only goes so far as to fully explain the impact of your marketing.

b2b marketing statistic - marketing attribution tool

 

 

 

2. 75% of companies are using a multi-touch attribution model to measure marketing performance

Single-touch marketing attribution models were the go-to for marketers to attribute revenue. But, as the customer journey grows and becomes more complicated, single-touch has become less effective and accurate.

As such, marketers are moving to multi-touch attribution models to better understand and credit their marketing touchpoints.

 

 

3. 54% of marketers say that the last-touch attribution model is somewhat effective

Last-touch attribution is a pretty straightforward model choice for businesses looking to see which touchpoints work best at converting a lead into a sale.

On its own, however, your view is incredibly limited. You won’t be able to see how your touchpoints are working together to drive users down the funnel. And, you can’t see which channels or campaigns are starting your customer journeys.

 

 

 

4. 60% agree that sales and marketing alignment is the main goal of marketing attribution

Sales and marketing alignment, or smarketing, is a great way to achieve marketing attribution. When sales and marketing unite as one, both teams share the same goals and can focus on driving the right type of leads that convert at a much lower cost.

Read more marketing attribution statistics here.

 

 

Conversion statistics

Ok, so deciding which marketing channel to use is one thing. But which channels do you specifically struggle to track?

We asked 200 marketers exactly that. Here’s what they said:

b2b marketing channels marketers struggle to track

 

But which conversions are they specifically struggling with? Usually, on a website, there are 3 main ways to convert; a form, a phone number or a live chat box.

 

We found that:

 

1. 84% of marketers use form submissions as a conversion tool

This is a huge number of marketers using and tracking form submissions as a conversion point.

While you might be able to track the lead volume of form submissions i.e. how many people filled in your form in a given time, you’re missing data.

How do you track how many people filled in a form from your PPC campaign? Or, how many people who filled in a form went on to close into a sale?

 

Related: How to track form submissions in Google Analytics

 

 

2. 36% of marketers who use form submissions as a conversion tool struggle to track them

While over 80% of marketers use forms on their website, 36% of them struggle to effectively track them. While they might be able to track the sheer number of form fills, they likely struggle to link leads to full customer journeys or revenue.

 

 

3. 50% of marketers use phone calls as a conversion tool

Meanwhile, half of all marketers surveyed use calls on their websites to drive conversions. This is a huge number of people relying on offline conversions to drive new leads.

 

4. 62% of marketers who use phone calls as a conversion tool struggle to track them

More marketers using phone numbers on their websites struggle than those using forms. And it’s not surprising. Offline conversions are much more difficult to track.

 

Related: Complete guide to phone call tracking

 

 

5. 33% of marketers use live chat as a conversion tool

Live chat is a fantastic tool that’s really grown in popularity in the last few years. Originally seen as a tool mainly for customer service, that’s been thrown on its head recently as businesses now use it for lead generation too.

 

 

6. 53% of marketers who use live chat as a conversion tool struggle to track it

You guessed it, marketers struggle to track this conversion type too. But tracking live chat conversations doesn’t need to be difficult. While you can track basic metrics in your live chat tool, it’s also possible to link your conversations to your conversions and sales.

 

💡 Pro Tip: Learn how you can effectively track live chat conversations as part of the full customer journey with our guide to live chat tracking.

 

 

7. 17% of marketers use events as a conversion tool

A small number of marketers use events to drive new leads. This number may have altered compared to previous years as a result of COVID. It’s still worth noting that marketers continue to use offline marketing tactics like this to generate new business.

 

 

8. 100% of marketers who use events as a conversion tool struggle to track them

When you think about the processes in place when marketers attend events, of course, they struggle to track them. Interested parties at events are difficult to convert, and they might engage with you via further offline channels in the future, making any future sale hard to attribute.

 

 

Marketing challenges statistics

Many B2B marketers face the same challenges in their day to day roles. We explored these key challenges to compile a list.

 

Related: Read our full blog on marketing challenges

 

1. 37% of marketers find generating high-quality leads is one of their biggest challenges

Generating leads is difficult for marketers for many reasons.

There are issues with lead tracking for starters. When leads are converting via form, call, or live chat, how do you ensure you’re accurately tracking each conversion point? Without this tracking in place, you’re going to struggle to link your high-quality leads back to your marketing initiatives. And without that, you’ll never be able to truly optimise your marketing.

Our guide to lead generation and tracking will help you get more of what matters to drive your bottom line.

marketing challenges for b2b marketers

 

 

2. 31% of marketers find proving ROI one of their biggest challenges

Proving ROI is tricky for most marketers, let’s be realistic.

When there are issues tracking your lead conversions, that’s going to result i inconsistencies when measuring the impact of your marketing. Thus, your return on investment is not going to be accurate.

 

Related: How to measure digital marketing ROI

 

3. 31% of marketers stated that tracking offline conversions was one of their biggest challenges

Offline conversions are things like phone calls, store visits or emails. And they’re not easy to track.

Your sales and marketing teams need to align in order to effectively track these conversion points. Without the right tools and processes in place, marketers will continue to struggle to report on these conversion types.

 

💡 Pro Tip: Offline conversion tracking is kind of our forté. So, we wrote a guide on it. Download our eBook on offline conversion tracking to see how you can connect offline sales back to online leads.

 

 

4. 30% of marketers stated that reaching the right audiences as one of their biggest challenges

With more and more channels available to use, getting the right message on the right platform to the right person can be a challenge for marketers.

 

5. 26% of marketers say that understanding lead quality is one of their biggest challenges

Reaching the right people is basically getting your content in front of people who will convert into high-quality leads.

Improving the visibility of your lead value will result in a much more efficient marketing machine.

 

Related: How to track the value of your leads

 

 

6. 21% of marketers stated that creating a high quantity of content is one of their biggest challenges

Marketers are under pressure to be on every channel. And with each channel comes different content types or formats. As a result, marketers end up swamped creating or repurposing content for every channel.

Remember, with the right tools in place you can see which channels are bringing the most value and double down on it.

 

7. 18% of marketers find obtaining more budget one of their biggest challenges

Marketing budget is a beast of its own. And many marketers struggle to justify and obtain more or new budget.

Perhaps you find a particular PPC campaign is doing well and want to add more budget. Or, your organic Instagram content is taking off so you want to maximise it further with paid spend. Presenting marketing as an investment to the senior team can be tricky.

Read tips and tricks from marketers for creating a marketing budget and asking for more investment.

 

 

8. 17% of marketers stated that proving ROAS is one of their biggest challenges

Return on ad spend is a must for any paid advertisers. Using a ROAS calculator, once your data is aligned, can help you better understand the impact of your ad spend.

 

 

9. 15% of marketers find creating quality content one of their biggest challenges

Quality content will mean different things to different people. And remember, the first step is to ensure that you’re present on the right channels.

Understanding your digital marketing ROI can help you learn what’s working, giving you the time and resource to create more, and better content.

Related: Content that converts: A complete guide

 

 

10. 15% of marketers stated that using the right channels was one of their biggest challenges

Are you using paid? Social media? How do you know you’re on the right channels?

One way is to check out the competition. Luckily, we did the hard work for you. We analysed millions of datapoints to find the best conversion rates industry and by marketing source.

 

 

11. 8% of marketers stated that reporting on marketing initiatives was one of their biggest challenges

Most marketers dread monthly reports. We asked 200 marketers for their main thoughts and challenges when it comes to marketing attribution and reporting. Download it to find the main insights.

 

 

Marketing reporting and metrics

Every month marketers log into apps like Google Analytics to start compiling data and creating their reports. But how do marketers feel about their reporting and metrics?

 

1. 60% of marketers are confident they prove marketing ROI

40% of marketers aren’t confident they can prove their return on investment. And this isn’t surprising. When B2B marketers have to deal with long sales cycles, offline conversions and more, the result is displaced data.

This can be hard to collate without an attribution tool, so marketers end up going without!

marketer stats for proving roi

 

2. 72% of marketers are confident with their reporting

We found that generally, marketers feel positive about their marketing reports. But are they barely scratching the surface?

Remember, actionable metrics are very different from vanity ones. They’re much more difficult to track but it’s worth it in the long-run.

 

 

3. 84% of marketers are confident that marketing impacts revenue and sales

While the majority of marketers are confident, do they have solid proof? Data-driven marketing is key in 2021.

You need to be able to prove to other teams and management that you’re directly influencing inbound sales. This could be through lead or demand generation.

 

 

4. Only 23% of marketers are confident they’re tracking the right KPIs

Which KPIs do you track? Picking which ones you need to monitor can be tricky. And it’s clear that marketers aren’t confident in their KPIs.

Which makes us question how they can be confident in their reporting? Ideally, your marketing reports will support your KPIs. The two working together allow you to scale your business.

So now we know more about marketers’ sentiments to reporting and metrics, which ones do they use to measure their outputs?

 

b2b marketing statistics - b2b marketing metrics

 

Some of these numbers might surprise you. But it’s likely due to the reporting tools that marketers have in place and a lack of confidence in the numbers they provide. With the right tools, you can ensure you have access to definitive, actionable metrics.

 

 

Marketer wishlist statistics

Every marketing professional has a wishlist. We asked marketers what would help them to improve their outputs. Here’s what they said:

b2b marketing statistic wishlist to improve marketing outputs

 

Accurate data is a great resource for marketers. With it, they can optimise their marketing and work to drive more valuable content.

More resource is always a plus. Whether that’s team, content, or budget. Especially when your team is working across a whole host of different channels and content types.

B2B marketers rely heavily on set channels like organic search and organic social so perhaps there’s a lack of willingness to experiment due to that lack of data.

 

Marketing channel statistics

Deciding which channels to prioritise as a marketer can be a tricky challenge to overcome. You need to decide which ones are going to drive the most traffic. But not only that, which are going to convert the most leads that go onto close.

Sounds like a lot of responsibility? That’s because it is! Luckily, tools exist that can help you optimise your marketing based on what already works.

 

1. Marketers use as many as 13 channels to disseminate their content

We asked marketers exactly which channels they use. Here they are:

b2b marketing statistic - marketing channels used

 

 

 

Wrapping Up

And there you have it, over 90 B2B marketing statistics that will hopefully help you better understand where you need to take your marketing.

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